Privacy Policy

Effective Date:

Midwest Neighborhood Properties (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, submit an inquiry, join a waitlist, schedule a tour, apply, or use resident portal features.

1) Information We Collect

We may collect:

👉Contact information: name, phone number, email address

👉Inquiry details: move-in timeline, room interest, and shared-living fit confirmations

👉Scheduling details: tour requests/appointments

👉Resident portal details (if applicable): maintenance requests and related messages

👉Technical data: IP address, device/browser info, pages visited, and cookies (if enabled)

2) How We Use Your Information

We use your information to:

👉Respond to inquiries and communicate next steps

👉Schedule and confirm tours

👉Manage waitlists and availability notifications

👉Provide resident communications and maintenance tracking (if applicable)

👉Improve our website and services

👉Comply with legal obligations and prevent fraud/abuse

3) Text Messages and Email Communications

If you provide your phone number/email, we may contact you about:

👉inquiry confirmation and follow-up

👉tour scheduling and reminders

👉waitlist updates

👉resident/maintenance communication (if applicable)

You can opt out of marketing texts by replying STOP. Message/data rates may apply.

4) How We Share Information

We do not sell your personal information.

We may share information with:

👉Service providers who help us operate the website, forms, scheduling, messaging, and portal tools

👉Screening providers (only if/when you proceed to the application stage)

👉Legal/required disclosures if required to comply with law, protect rights/safety, or respond to lawful requests

5) Data Retention

We keep your information as long as necessary to:

👉manage inquiries, tours, waitlists, or tenancies

👉meet legal, tax, and operational requirements

When no longer needed, we take reasonable steps to delete or de-identify it.

6) Cookies and Analytics

We may use cookies or similar technologies to understand site performance and improve user experience. You can disable cookies in your browser settings, but some features may not work properly.

7) Security

We take reasonable steps to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

8) Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal data from children under 13.

9) Your Choices and Rights

You may request to:

👉access, update, or correct your information

👉withdraw consent for marketing communications

👉request deletion of certain data (where legally allowed)

To make a request, contact us at .

10) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.